V13r Privacy Policy — Protecting User Data
V13r takes the protection of each user’s personal information seriously. This Privacy Policy details how we collect, use, store, and protect your data when you use our platform.
Effective Date: January 1, 2026
Information We Collect
When you register and use the v13r platform, we collect various types of information to ensure our services function properly and securely. The types of information collected include:
- Account Information: Full name, date of birth, email address, phone number, and encrypted password collected during registration.
- Identity Information: Copies of ID card or passport submitted during account verification.
- Device and browser information: IP address, device type, operating system, browser type, and other technical data automatically recorded when you access the platform.
- Payment Information: Transaction details in Ringgit Malaysia (RM / MYR), including deposit and withdrawal methods, verified bank account numbers, and transaction history.
- Usage Data: Pages visited, session duration, gaming patterns, and interaction with platform features to improve our services.
- Cookies and Tracking Data: Session data, language preferences, and usage statistics collected through essential and analytics cookies.
Purpose of Data Use
All information collected by v13r is used solely for legitimate purposes related to platform operations. The main reasons for using your data are:
Ensuring every user is a real individual who meets the age and registration requirements to use the v13r platform.
Securely processing deposits and withdrawals in MYR, while keeping accurate transaction records for every account.
Using account information to help resolve queries, complaints, or technical issues reported by users.
Analyzing usage patterns to enhance features, performance, and overall user experience on the v13r platform.
Cookies & Tracking
V13r uses cookies to enhance user experience and ensure the platform runs smoothly. Cookies are small text files stored on your device when you visit our platform. We use three categories of cookies:
- Essential Cookies (mandatory): Required for basic platform operations, such as maintaining login sessions and language preferences. These cookies cannot be disabled.
- Analytics Cookies: Collecting anonymous usage statistics to help us understand how users interact with the platform.
- Preference Cookies: Saving your personal preferences such as display settings and game choices for a more comfortable experience on your next visit.
You can manage your cookie settings through your browser. However, disabling essential cookies may affect the functionality of the v13r platform.
Data Storage, Security & Sharing
Data Security
V13r implements multiple technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. These include SSL encryption for all data communication, layered access controls, and continuous security monitoring.
Your data is stored on secure servers and accessed only by authorized staff with written permission. Payment information in MYR is never stored in plain text.
Third-Party Sharing
V13r does not sell, rent, or disclose users’ personal information to third parties for marketing purposes. Your data is shared only in limited circumstances:
- To payment processors required to securely handle your MYR transactions.
- To Malaysian authorities when required by law or court order.
- To technical service providers under strict confidentiality agreements.
User Rights & How to Contact Us
As a v13r user, you have certain rights regarding your personal data. You may submit written requests to us to:
- Access: Obtain a copy of the personal information we hold about you.
- Data Correction: Request corrections for any inaccurate or outdated information in our records.
- Data Deletion: Request deletion of your account and personal data, subject to legal obligations and our financial record-keeping requirements.
- Withdrawal of Consent: Withdraw consent for processing data for specific purposes at any time.
This Privacy Policy may be updated from time to time. Material changes will be posted on this page with a new effective date. Continued use of the v13r platform after updates are published constitutes acceptance of the revised Privacy Policy.
For any privacy-related questions or to submit data rights requests, please contact our team at [email protected]. You can also visit the FAQ for more information.